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White Label Dating

White Label Dating

www.whitelabeldating.com
What is your customer experience with White Label Dating?

White Label Dating Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

White Label Dating has a 1.1 star rating from 6 reviews and overwhelmingly negative sentiment; consumers report poor reliability and high price levels.

Positive Feedback

Some users note meeting a few genuine people despite widespread complaints, but positive mentions are limited.

Negative Feedback / Risk Areas

  • Many White Label Dating reviews cite unauthorized billing and repeated subscription charges.
  • Frequent White Label Dating customer complaints about inability to cancel membership and lack of refunds.
  • Poor customer service, recycled or fake profiles, and sites appearing across multiple domains.

Key Takeaways for Future Customers

  • Expect difficulty with cancellations and refunds; check billing closely before joining.
  • Consider alternatives if reliable customer service and genuine profiles matter to you.
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Media from reviews

White Label Dating - Heartbroken
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JC ZA

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Heartbroken

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AI Highlights
  • - WhiteLabelDating closed during payout; I invested time and money building a brand and haven't received my payout, no contact for months.
White Label Dating - Heartbroken
Updated by user Mar 03, 2025

Not a word, yet, and every email I used to contact them with are now discontinued or being disabled.

Original review Feb 16, 2025

Heartbroken after putting so much work and money into building a brand, and the month that I was supposed to receive my payout, WhiteLabelDating closed its doors. Despite multiple promises, I still haven't received my payout, I have received zero correspondence for months, and have been dealing with the financial fallout ever since.ts

Loss:
$2000

User's recommendation: Stay away from this company

View full review
James R Pwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stealing money

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AI Highlights
  • - Subscribed and paid; vanished; domain unregistered.
  • - £115 charged without authorization; two further unauthorized attempts by Venntro Media followed.

I signed up and paid for a subscription to one of their affiliate sites. A couple of months later, it disappeared.

The domain name was no longer registered. I managed to get my account cancelled via white label; however, I didn't expect them to refund, and they didn't.

Two years later, they have attempted to take £115 from my debit card. I'm not signed up to any of their sites anymore. I have had no emails saying this is what they're doing and I certainly haven't authorised any payments.

Thankfully, my bank has blocked the payment.

Unfortunately, they have cancelled my card and I'm waiting for a new one, causing much inconvenience. I don't have access to my money and legitimate transactions are being blocked.

Since then, two further attempts have been made to take money by Venntro Media. Again, without authorisation from me.

Please stop.

I can only assume a rogue affiliate is trying to take money from my card or someone has managed to discover a password for one of the many duplicate accounts that white label creates on other domains and somehow my debit card details have been stored. Either way, it needs to stop.

Preferred solution: Stop trying to steal my money.

User's recommendation: Don't go near a white label dating site or venntro media

View full review
1 comment
Guest

Thars jacked up

Jeff D Yom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CANCEL My Membership, now!

AI Highlights
  • - The user requests immediate cancellation of their membership.
  • - They report there is no cancel option on the site.
  • - Member ID is 7889****.

I demand your company CANCEL my membership, immediately. It's worthless.

There is no where on your site to cancel, even though I followed instructions to do so.

I'm done. Cancel my membership!!!

Member ID is 7889****

Preferred solution: Cancellation of my Account Membership

User's recommendation: Stay Away!!!

View full review
Lashae Way

How did the money got deducted from my white...

How did the money got deducted from my white calling card balance.Can you please send the receipt/reason for the money being deducted?

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Peter D Apd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about unscrupulous practices of White Label Dating

AI Highlights
  • - Card charged $1 to join Cheeky Mature Dating.
  • - Cancellation blocked for 48 hours.
  • - 6-month subscription would be charged and account deletion requested.

I wish to vehemently complain about your practices and unsuccessful attempts to contact yourselves about cancelling membership which I only enquired about. On Friday 28th the dating site "Cheeky Mature Dating" was opened and immediately you charged my card with $1.00 to join said site,then my attempts to cancel cannot be processed until after 48 hours at which time you will then charge my card with a 6 months subscription which no person in their right mind would allow.

Please cancel immediately subscription and delete account. Thankyou

User's recommendation: This site is a full on scam do not use

View full review
Anonymous
map-marker Sebring, Florida

Members are not who they say they are!

AI Highlights
  • - The site doesn't verify member identity as it should.
  • - Profiles' photos and stated traits don't match; paying for protection doesn't help.

The website doesn't confirm a member's identity like it should. If we pay you, then we should get more protection than we do!

I found a few gentlemen who were nice, interesting, men.

But the profile pictures that are posted of them and what their characteristics say about themselves is not the same! So they must be scammers?

User's recommendation: Only contact people who live in your area, so you can actually meet them?

View full review
Anonymous
map-marker Edgware, England

Pof.com cancellation

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Hi. Unable to cancel my pof account and stop futher payments.

Can you help.

Ive tried pof.com/Delete accountsB.aspx. for dome reason it wont allow me in

View full review
1 comment
WhiteLabelDating

Hello, thank you for your message. Please send an email over to support@venntro.com who will be able to resolve this issue for you.

gary h Sid

Money stolen from my account and refusal to refund

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AI Highlights
  • - Charged £89 in January after cancelling membership; refund refused.
  • - They claim the charge covers 6 months, but a year was charged; they seek a remedy.

This company (Senior Dating) took £89 from my account in January, I cancelled my membership as I was getting no replies to my ad and asked for a refund, they replied saying that they would not refund me and that the money was for 6 months, yet they took A YEARS subscription. I am now looking at other means to get my money back. TOTAL SCAMMERS AVOID AVOID AVOID

Loss:
$129

Preferred solution: Full refund

User's recommendation: DONT USE THEIR SERVICE

View full review
5 comments
Guest

They did the same to me and refused to refund me, I had to cancel my card with the bank to stop them helping themselves.

WhiteLabelDating

Hi there, thanks for getting in touch. I'm really sorry to hear about your experience.

We offer 4 subscription types for one month, 3 months, 6 months and 1 year. If there has been confusion around the set up of your account our Customer Support team will be able to advise. I have also passed your concern onto our Head of Customer Care however I am unable to see your contact details on this post.

Please contact support@venntro.com for us to be able to contact you to resolve. Thanks, White Label Dating team

gary h Sid
reply icon Replying to comment of WhiteLabelDating

I have contacted support@***.com and received the same reply that they have no intention of returning my money and that I will continue to be a member until my subscription expires. In other words they are forcing me to stay a member and holding me to ransom. What disgusting and totally unacceptable behaviour from a so called professional company.

WhiteLabelDating
reply icon Replying to comment of gary h Sid

Hi Gary, nobody is forcing you to stay a member. If you have requested a cancellation this will take effect from the end of the your subscription period.

If you are not entitled to a refund we want to be able to let you use the service for the duration you have paid for - it is up to you whether you choose to use this or not. If you have not yet requested a cancellation, your membership will be renewed as per the terms and conditions you have agreed to when joining the service.

If you wish to cancel, please contact support@venntro.com. Many thanks

gary h Sid
reply icon Replying to comment of WhiteLabelDating

Rubbish you are forcing people to remain members because you don't want to refund them, why don't you be honest and stop scamming people out of their money ? You are a dating site Right !

So if a member meets someone and does not require the service because of this why are you making them stay members until their subscription expires? It makes no sense whatsoever. I note that in your reply you say " Nobody is forcing you to stay a member" But that is just what you ARE doing by holding on to subscriptions and refusing to return unused subs.!!!!!! money that is NOT YOURS.

You should be bloody well ashamed of yourselves and your crooked business. If anyone is reading this I would advise you to avoid these criminals and go to a real dating site ( I wish I had)

View more comments (4)
Anonymous
map-marker London, England

Worst Customer Service Ever

AI Highlights
  • - Account manager unresponsive to emails/calls and away on holiday.
  • - Partner site promised 72-hour setup, but no live date after two months.

I registered as a partner on your site and was allocated an account manager who has no regard for customer service or the company''s reputation. Has not bothered much to help with our site, doesnt pick up emails, doesnt return calls, goes on holiday with no contact.

Their site says a partner site can be up and running in 72hrs , mine has now been 2months with no live date in sight because of an account manager who has shown no regard for customers.

View full review
2 comments
WhiteLabelDating

Hi there, Thanks for getting in touch. I'm really sorry to hear about your experience with White Label Dating.

I have passed on your complaint to the Head of White Label Dating who is aware of the complaint, however, I'm unable to see your contact details.

Please can you send your contact details to partnersupport@whitelabeldating.com and address this to the Head of White Label Dating so we can get your sites up and running? All the best, Shanice - White Label Dating

Guest
reply icon Replying to comment of WhiteLabelDating

Wow Customer Service at WLD. If your happy for people to get scammed and make you money you must sleep on a bed of nails lol.

If it were a bed of screws, then I could understand that. WLD will screw you over, just like they do to all their paying customers....

View more comments (1)
Mark V Thy

Illegal debits

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AI Highlights
  • - Venntro charged my account since I canceled in Aug 2018.
  • - They deny I canceled.
  • - Cancelled after meeting a partner in June 2018; no emails.

I have just discovered that Venntro media group have taking money from my bank account since I cancelled my subscription back in August 2018.

They deny I cancelled it but if that is the case why have I not received emails from potential partners.

The reason I cancelled was I met a partner in June 18.

It's about time these fraudulent crooks where band from the media.

M B Viney

View full review
1 comment
WhiteLabelDating

Hi there, I'm sorry to hear that you didn't successfully cancel your membership. Our customer support team will be more than happy to assist you in cancelling to ensure no further payments are taken and we can delete your profile as you have now found somebody.

You can reach out to them directly via support@venntro.com. Many thanks, Kerry - White Label Dating

Michael P Nte

I can no longer login to South London Singles

AI Highlights
  • - Paid subscription to South London Singles in August 2018.
  • - Unable to login for about one month.
  • - Error: this site is not available.

I payed my subscription to join South London Singles in August 2018.

All was fine until about one month ago when I found I was unable to login to my membership at South London Singles.

Whenever I try to login im told this site is not available.

Please explain what the problem is with me being unable to login as normal..

Preferred solution: Full refund

View full review
1 comment
WhiteLabelDating

Hi there, I'm sorry you've had difficulty logging in to your account. If we are ever experiencing technical difficulties with a site our support team will be on hand to provide you with assistance via support@venntro.com Many thanks, Kerry - White Label Dating

Anonymous

Avoid any site they run

AI Highlights
  • - Sites run well but share the same user base across names; vanilla sites attract kinky contacts.
  • - Discreet sites share profiles with vanilla users.

Technically their sites run quite well, but there is one huge problem with them - all sites regardless of name and target audience share the same people.

So if you join what is meant to be a vanilla site, you will get lots of kinky people contacting, thinking you are on their site. If you join what you think is a discreet site for Marital Affairs, you will have your profile shared with lots of vanilla people - many of whom lecture for daring to be marries on "their" site.

This both *** people off, but also reduces the actual target audience you think you are getting, so it looks like hundreds, when in fact for your interest it might be a small handful, most of whom have already left pissed off with the site.

Avoid. Do a google on the site name and "white label dating" and see if your site is one of them.

View full review
1 comment
WhiteLabelDating

Hi there, We're sorry you haven't enjoyed your experience. White Label Dating operate using a shared member database which is highlighted upon sign up to each dating site.

Every site gives you the opportunity to alter your search settings to better tailor your dating experience to what you're looking for. Our support team will be able to assist you with this - you can reach out to them via support@venntro.com Many thanks, Kerry - White Label Dating

Anonymous

AVOID

AI Highlights
  • - Date Island of Wight singles told me I was a fraud and not real.
  • - No real customer service and fake reviews; avoid.

I was joining one of their dating sites called date island of wight singles. They basically told me I was a fraud! And that I wasn't real!! For No reason what so ever!

I have heard this from friends when I mentioned it and they said I had a lucky escape cos most of their members are fake and are not real. Made up people.

Scamming and just after your money.

No real customer services.

I noticed their reviews are also run by their company. So fake reviews on their site because the reviews I found else where wasn't nice or any good. I just wished I found them earlier to avoid the headache the site as coursed me.

So my advice would be avoid. There are better sites out there

View full review
2 comments
WhiteLabelDating

Hi there, We're sorry to hear you did not enjoy your experience on our dating site. White Label Dating do not have any fake member profiles and we also work with industry-leading scammer identification teams to eliminate scammer profiles.

Our customer support team will be able to advise if there are any issues with your profile.

You can reach out to them directly via support@venntro.com. Many thanks, Kerry - White Label Dating

Guest

i know someone who is one of their partners. she was just informed their revenue sharing model is being reduced from 50-50 to 95-5 in september.

they are removing any incentive for partners to work on signing up new (aka currently seeking) individuals. if you think the sites were dodgy before, just wait a few weeks, it is going down the toilet!

View more comments (1)
Anonymous

This company must be shut down

AI Highlights
  • - Avoid white label dating; profiles allegedly fake.
  • - Refunds are claimed unavailable.
  • - Profile photos may be stolen and used.

It was a while ago, they have many sites with many names, but all you need to know is, if it's ran by white label dating then DO NOT BOTHER! it's all lies and the profiles are all fake, there is no chance of any refund what so ever, so avoid them, even if you see a profile pic of someone you know it means nothing, their just another victim that has had their pic stolen by these pack of money grabbing lying scammers, god only knows how rich this mob has got scamming people, this company of lying money robbing cheats must be shut down because that's all they are as they don't provide any service what so ever.

View full review
Anonymous

Being jerked around trying to find legit women

AI Highlights
  • - Promised access via links to get info was not fulfilled after many attempts.
  • - They feel deceived and frustrated by the lack of results.

Ive been promised n promised that just go to the libks that are sent to get their info and after many times of doing so ZA BIG FAT NOTHING NOTHING NOTHING I WISH HANGINGS WERE LEGAL AS TGATS WHAT SHOULD HAPPEN TO EVERY ONE INVOLVED WITH THE DECEPTIINS

View full review
1 comment
Guest

It might have helped to get the result you wanted if you were at least partly literate! Most of the problems consumers experience on dating sites is caused by not paying attention to the detail and then becoming ignorant and rude and expecting that to be an incentiive for the company to help you. Taking a conciliatory and reasonable stance when making contact usually does the trick; I'd love to see your face when someone calls for you to be hanged for what they perceived to be a broken promise!

Anonymous

Scam

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At the time I am writing this review, there has been no way to follow the instructions giving for canceling my subscription. These are the instructions given: 1.

Go to 'Account' and click on 'Site Membership' 2. Select 'Cancel my subscription' 3. We'll ask you some quick and easy questions about your experience to help us improve the site The word "cancel" does not appear on the site membership page.

After three days of phone calls, I have not been able to contact anyone at White Label Dating. xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx

View full review
3 comments
gary h Sid

Yes they are very good at giving you the run around and keeping money that they are not entitled to. The best way to damage these crooks is by alerting every social media group that you can and losing these scammers money and customers.

Guest

Just do what my friend recently had to do (this was for a different dating site and NOT White Label). He cancelled his card immediately so no further charges could be made.

WhiteLabelDating

Hi there, I'm sorry to hear you're having trouble contacting us and cancelling your account. So that a member of our customer care team can contact you, please could you share your email address with me?

They will be able to help you cancel your subscription with us. Many thanks, Michaela - White Label Dating

View more comments (2)

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